HN is the only real support channel in tech. First level customer service is AI,... | Hacker News

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nikanj 70 days ago | parent | context | favorite | on: GoDaddy gave a domain to a stranger without any do...

HN is the only real support channel in tech. First level customer service is AI, second level is outsourced idiots who blindly follow a script, the third level is ”Issue has been closed”

8cvor6j844qw_d6 70 days ago [–]

The real escalation path is going viral. Things get moving once a grievance is trending.

austinginder 70 days ago | [–]

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