I recently placed some PDF files for some nontechnical people on Dropbox. To avoid confusing them with the long complicated Dropbox URL, I even created a shortened link for them to use (think https://event.myorg.test).
Almost none of them had Dropbox accounts.
I found out later from someone that 90% of them couldn’t access the files. The link didn’t require a login but they made it look to the unsophisticated observer that you need an account to get the files. So these folks (most of them were elderly), just gave up.
My elderly mother ended up with a Dropbox subscription because someone sent her a file on Dropbox, that she could technically access for free, but she got dark patterned into creating an account and subscribing. To a yearly plan no less
You don't need account, that's for sure, but multiple times I've seen a big upsell popup that suggests that account is required, while the tiny gray button "skip to files" is on the very bottom. I hate such patterns.
The dark pattern nags to unregistered users for shared files are the number one reason I permanently abandoned Dropbox for personal and business use. It was subtle at first, then it got pathetically bad.
When a company like Dropbox prioritizes user account growth over usability, that company debases itself and deserves to lose.
Almost none of them had Dropbox accounts.
I found out later from someone that 90% of them couldn’t access the files. The link didn’t require a login but they made it look to the unsophisticated observer that you need an account to get the files. So these folks (most of them were elderly), just gave up.